Cahoot Services
Scope of Services
Our step-by-step marketing system is based on our experience of what works, both in marketing and the care sector. Here’s the magic formula:

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Research
Every good marketing activity starts with a solid foundation in research to find out:
Who your competitors are
Who your ideal clients are
Where you sit in the marketplace

Branding, Audience & Key Message
Your branding workshop is the basis for ensuring your ideal clients know you are special. Together we will:
Tell the story behind your care business
Refine your mission, vision and values
Review or create your logo and other assets, optimised for digital and print
Without this, you can’t differentiate yourself from your competitors. Together we will ensure you stand out.

BRAND BOOK: BRAND IDENTITY AND VOICE
Define your brand's tone of voice, look and feel based on your values Create a detailed guide with instructions on every aspect of outward communication

BRAND ASSETS & PRINT MEDIA
Client brochures, leaflets, stationery and welcome packs
Team handbooks and recruitment leaflets
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Webcopy
Craft unique, engaging, and CQC-compliant content for your website that speaks directly to your ideal client
Drive enquiries by using regular ‘calls-to-action’
Use our deep knowledge of the sector to create copy that works and fits with your brand and website requirements

SITEMAP AND WEBSITE
Use research and experience to plan your website so it meets your needs
Ensure it works perfectly on all browsers and devices
Make user experience and the user journey a top priority
Through search engine optimization – SEO – ensure your site gets seen
Provide you with previews to review and approve at each stage

Website Testing & Launch
Everything loads correctly, quickly and displays properly
Your forms and buttons work
Issues and bugs are addressed quickly

Video & Images
Filming, pre and post-production for easily digestible videos and socials
Website users spending more time on your site
An increased conversion rate – when people turn interest into action
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TRACKING & ANALYTICS
Set up your website conversion tracking in Google Analytics
Set up Search Console to make the most of search data
Send you quarterly performance reports with digestible summaries

CARE CRM FOR TRACKING SALES & RECRUITMENT ENQUIRIES
Integrate a CRM with your website and other marketing
Support you to manage your sales and recruitment enquiries efficiently
Without this purpose-built system, your time, and conversion rate from enquiries are at risk.

AUTOMATION & EMAIL SEQUENCES
Enquiries get followed up automatically and immediately
Automated emails nurture the interest of potential clients

Content Calendar & Strategy
Create your content marketing strategy and content calendar
Align this with your business strategy, goals and timeline
Include key events, updates and issues ensuring content is engaging and relevant
Review it regularly
Without this purpose-built system, your time, and conversion rate from enquiries are at risk.
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MONTHLY CONTENT MARKETING
Create SEO-rich – clickable and easily discoverable on Google searches – content
Educate and engage your potential clients
Showcase your authenticity and expertise

SOCIAL MEDIA CONTENT, TEMPLATES & SUPPORT
Create or refresh your socials, avatars, banners and text
Share weekly content, create branded templates
Help you identify and train a social media champion in-house to take this ove

LIVE WEB CHAT
Give you the option to set up a web chat on your website
Facilitate speaking directly to your potential clients through your site

WEBSITE HOSTING, MAINTENANCE & SUPPORT
Backups, disaster recovery and full SSL encryption – the maximum level of security
Full GDPR compliance
Maintenance of plug-ins and other web assets so they are always up-to-date
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Website Amends
Amend and update the content of your website pages as required
Give you access and show you how to make changes yourself, giving you full control
Add up to 4 new web pages per year if required

Account Management
Oversee all of your marketing projects
Be on hand to support you via Zoom and email
Be a single point of contact for all queries
